Designate Beneficiaries

As a Plan participant, you should designate a beneficiary(ies) for your Plan benefit in case of your death.

NOTE: Your beneficiary must be a person; you cannot designate your estate as a beneficiary.

View this tutorial for information about updating your beneficiary online: Updating Beneficiaries Online.

You may access your 401(k) Plan account 24 hours a day at mylife.jhrps.com

If you are going to log on for the first time please view this flyer to get started (PDF). Then set up your account access at mylife.jhrps.com

You can also contact John Hancock, from 8 a.m. to 10 p.m. Eastern Time by calling 800.294.3575 to speak with a Participant Service Representative.

 

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Frequently Asked Question (FAQ)

What if I get married?

  • If you get married after your plan entry date, you may need to update your plan beneficiary information.
  • Update your beneficiary with John Hancock via the internet at mylife.jhrps.com or call 800.294.3575 between 8 a.m. to 10 p.m. Eastern Time to speak with a Participant Service Representative.

What if I get divorced or legally separated?

  • If you get divorced or legally separated after your plan entry date, you may need to update your plan beneficiary information.
  • Update your beneficiary(ies) with John Hancock via the internet at mylife.jhrps.com or call 800.294.3575 between 8 a.m. to 10 p.m. Eastern Time to speak with a Participant Service Representative.

What if I die before retirement?

If you die before you receive the value of your individual account, a preretirement death benefit will be paid to your beneficiaries in a lump sum equal to the balance in your individual account.

If you are married, your spouse is your beneficiary unless you have designated someone else.  If you designate someone other than your spouse, your spouse must consent to your beneficiary designation in writing and their signature must be notarized. 

You should let your spouse and/or beneficiary(ies) know that your plan has a preretirement death benefit and to contact John Hancock at 800.294.3575 between 8 a.m. to 10 p.m. Eastern Time to speak with a Participant Service Representative.

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