Plan Recordkeeper

Recently, New York Life Retirement Plan Services, the Recordkeeper for the IAM National 401(k) Plan, merged into John Hancock Retirement Plan Services

For more information, please read this announcment.

Many of your Plan elections are made by contacting John Hancock. If you wish to contact John Hancock, you may do so:

  • 24 hours a day via either the internet at or an automated telephone system at 800.294.3575.
  • 8 a.m. to 10 p.m. Eastern Time by calling 800.294.3575 to speak with a Participant Service Representative.

Please contact John Hancock for assistance with:

  • information about investment options
  • applying for retirement, disability, or death benefits
  • information about loans or other withdrawals
  • updating your address or beneficiary designation(s)

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