You will be entitled to the balance of your account when you:

  • Retire
  • Become Disabled
  • Separate from your employer who is contributing to the Plan

Please contact John Hancock for assistance with applying for retirement, disability, or death benefits by:

  • Signing in online in to your myplan.johnhancock.com account
  • Calling 833-388-6466 to speak with a representative

Need Help Registering Online?

Download the Your Retirement-- Online flyer for step by step instructions.

Find more resources for your John Hancock 401(k) retirement account on our Media Resources page.

Questions?

You can contact the IAM National 401(k) Fund Office directly to get more information about the plan.

  • Phone: 800-424-9608 (participants); 202-785-2658 (others). Our phones are open Monday through Friday, 9:00 a.m. to 7:00 p.m. Eastern Time.
  • Fax: 202-463-8098 or 202-457-8653
  • Mail: IAM National 401(k) Fund, 99 M Street, SE, Suite 600, Washington, DC 20003-4595
  • E-mail Form: Click Here
  • John Hancock: If you have questions about your 401(k) plan or need assistance regarding your retirement account, please visit John Hancock's website by clicking here or call 833-388-6466. Phone lines are open Monday through Friday from 8:00 AM to 8:00 PM Eastern Time.