You will be entitled to the balance of your account when you retire, become disabled or otherwise separate from an employer who is contributing to the Plan. You must request an application for benefits from the Plan's Recordkeeper.
Please contact John Hancock for assistance with applying for retirement, disability, or death benefits:
- 24 hours a day via either the internet at mylife.jhrps.com or an automated telephone system at 800-294-3575.
- 8 a.m. to 10 p.m. Eastern Time by calling 800-294-3575 to speak with a Participant Service Representative.