Many of your Plan elections are made by contacting John Hancock Retirement Plan Services (“John Hancock”).  If you wish to contact John Hancock, you may do so:

  • 24 hours a day via either the internet at www.myplan.johnhancock.com or an automated telephone system at 833-388-6466.
  • 8 a.m. to 10 p.m. Eastern Time by calling 833-388-6466 to speak with a Participant Service Representative.

Please contact John Hancock Retirement Plan Services for assistance with:

  • information about investment options
  • applying for retirement, disability, or death benefits
  • information about loans or other withdrawals
  • updating your beneficiary designation(s)

You can contact the 401(k) Fund Office as follows:

  • Phone: 1-800-424-9608 (participants); 202-785-2658 (others). Our phones are open Monday through Friday, 9:00 a.m. to 7:00 p.m. Eastern Time.
  • Fax: 202-463-8098 or 202-457-8653
  • Mail: IAM National 401(k) Fund, 99M St. SE, Suite 600
    Washington, DC  20003-3799   
  • E-mail: Send inquiries to contact@iamnpf.org. Your e-mail message will receive a written, mailed response.

    (Non-participant union members requesting information about the Plan, please complete all of the fields below. If you are not a union member, complete the name and address fields only and include your message in the message field.)

  

Questions?

You can contact the IAM National 401(k) Fund Office directly to get more information about the plan.

  • Phone: 800-424-9608 (participants); 202-785-2658 (others). Our phones are open Monday through Friday, 9:00 a.m. to 7:00 p.m. Eastern Time.
  • Fax: 202-463-8098 or 202-457-8653
  • Mail: IAM National 401(k) Fund, 99 M Street, SE, Suite 600, Washington, DC 20003-4595
  • E-mail Form: Click Here
  • John Hancock: If you have questions about your 401(k) plan or need assistance regarding your retirement account, please visit John Hancock's website by clicking here or call 833-388-6466. Phone lines are open Monday through Friday from 8:00 AM to 8:00 PM Eastern Time.